Frequently Asked Questions

• 1. Are your watches made in solid stainless steel or just steel coated?

  All of our watches are only made in SOLID stainless steel so they can last for a long time. Other replica stores will sell you watches made from cheap coated steel which will show signs of fading after just a couple of uses.

• 2. Do your Rolex replica watches have screws or pins in the links?

  Our replicas are made with SCREWS to tightly connect the links. Most replicas out on the market have cheap pins to secure the links but sadly, this is another sign of poor quality.

• 3. Do your replica watches with automatic movement have the hack mechanism?

  Yes. All of our replicas have the hack mechanism. This means that when the crown is pulled out to adjust the time, the second hand stops moving.

• 4. Do your Rolex replicas have a solid stainless steel back? Does it have the green Rolex hologram sticker?

  Yes. All of our replicas have solid stainless steel backs with the green Rolex hologram sticker.

• 5. Do your Rolex replicas have the serial number/ band number on the last link?

  Yes. This one of the major features of an authentic Rolex, and all replica watches for sale on our site have serial numbers and band numbers on the last link. If a replica does not have this, then it is another giveaway that the replica is made with poor workmanship.

• 6. How do I set time for my newly purchased automatic replica watch?

  To set the time for your automatic watch, you will need to turn the button in a counter-clockwise direction (if you have a screw-in lock). Gently pull the button out using your index finger and thumb, and you will feel a soft "click". You can set the time by turning counter-clockwise, and when the correct time is set, push the button back and turn it clockwise for a few rounds to lock it in position.

• 7. How do I set or change the date?

  Set the day (for a day-date models) and date (for datejust models) and then set the local time using the method mentioned above. You can only set the date forward by turning the button in one direction. After setting the date, push back the button to its original position.

• 8. What other standard features can I expect to find in your top quality replica watches?

  Aside from all the features mentioned above, a high quality replica such as those sold on our site would have the following features:
  - Screw-in crown
  - Unidirectional turning bezel
  - All appropriate Rolex logos, crown and dial
  - Should be heavy (heavyweight)
  

• 9. How much does shipping cost?

  Our shipping charge is listed on our Shipping page. We do not charge extra even if you choose to buy more than one item on our site so that all of our customers can save money.

• 10. Which courier companies do you use?

  We only use reputable courier companies such as DHL, EMS Speedpost and UPS.

• 11. How long does it take for shipment to occur once the order is placed?

  All orders take approximately 5-8 business days for North America. For orders outside North America, shipping takes about 8-12 business days excluding weekends and holidays.

• 12. Do you deliver to P.O. boxes?

  Yes, we deliver to P.O. boxes and alternate addresses if the customer requests it.

• 13. Do you ship to countries other than the U.S.A.?

  Yes, we ship to all international locations.

• 14. Is there insurance on the package when shipped?

  Shipping and delivery is 100% guaranteed by our site. In case your item gets lost in the mail, we will send a replacement to you at no additional charge.

• 15. How discreet is the package, will people know what is inside the package?

  Our packages are discreetly packed with no mention of the contents inside. All of our packages are marked as "gifts" so our customers don't have to pay additional customs taxes and such.

• 16. Can I have the product shipped to my doorstep overnight?

  We accept payments made through VISA and MasterCard via our secure encrypted shopping cart system.

• 17. What payment methods are accepted?

  Yes, we ship to all international locations.

• 18. Do you accept Cash on Delivery (COD) orders?

  Due to security reasons, we do not accept COD orders. According to a recent survey, 75% of COD orders are deemed fraudulent and to avoid being scammed we only ship out our items after payment is made through our website.

• 19. When will my credit card be charged?

  Once our billing department has accepted your order, your credit card will be charged accordingly. On occasion, we will need additional verification and our billing department will contact you if there is additional information required.

• 20. Are there any additional fees to be paid, besides the product price and the shipping fee?

  There are absolutely NO hidden charges aside from the ones you see on the checkout page. Your credit card company may charge additional fees and it is best to contact them on this matter.

• 21. Can I withdraw the order placed on your store?

  All orders are processed once placed, and as a result, you will not be able to withdraw your order.

• 22. Do you have a privacy policy?

  Yes, we do have a strict privacy policy and for our customers' best interests, we will not divulge information to a third party. Feel free to contact us if you would like to know more about our privacy policy.

• 23. How can I contact your site or customer support staff?

  Please use the "Contact Us" form on our website. Feel free to contact us at any time if you have any questions about our products and service.

• Happy shopping!